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PROJECT GUIDE

Improve Communication and Collaboration

Enable employees to more effectively collaborate and compete in a tough economy. Make communications and collaboration efficient, more secure, less expensive, and easier to manage.

Customer goals: Enable employees to more effectively collaborate and compete in a tough economy. Make communications and collaboration efficient, more secure, less expensive, and easier to manage.

Project brief:Most knowledge workers have e-mail addresses, IM screen names, cell phones, and desk phones, and use them all throughout the business day. Often, workers include all these numbers and addresses in their e-mail signatures, so correspondents can reply to the e-mail, send an IM, follow up with a phone call, or all three. The problem is, as the pace of business increases and workers are no longer tethered to their desks, communications—and business processes in general—need to be more flexible and more efficient; the current state of affairs is anything but.

A Unified Communications deployment can help reign in the costs and the chaos by combining voice, data, fax, conferencing, and presence awareness into a single, versatile system.

Microsoft integrated solution: Unified Communications technologies from Microsoft bring e-mail, phone, and conferencing together into one system. Voicemails and faxes arrive in inboxes along with e-mail, consolidating communication media and lowering costs. Windows Server 2008 R2 connects remote users to information without the need for establishing a VPN. Add Microsoft SharePoint 2010, and you have efficient document sharing and collaboration.

Result: A more connected, more productive workforce.


Additional Resources/Testimonials

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